Government of India
SBI ePay: +91-22-2753-5773 (24 x 7)
Axis Bank : +91 1800-419-0073 (24 x 7)
Select option no. 6 on IVR to connect to agents.
From rest of the countries none toll free number to India + 91-40-6717-4100 (Paid Number).
Upload Photo and Passport Page
Using Credit / Debit card / Payment Wallet
Electronic Travel Authorization/ETA Will be sent to your e-mail
Print ETA and present at Immigration Check Post where eVisa will be stamped on passport.
Government of India makes no provision of charging of any emergency fees or additional fees for grant of any emergency / express e-visa.
Those travelling to India are also advised to go through instructions available on the website of Bureau of Immigration at https://boi.gov.in.
One Month (30 Days).
Entries:Double Entry, non-extendable and non-convertible
One year (365 Days) from the date of grant of ETA.
Entries:Multiple
Five years from the date of grant of ETA.
Entries:Multiple
Maximum stay in India during one Calender Year should not exceed 180 days for 1 year and 5 year Tourist Visa.
One year (365 days) from the date of grant of ETA.
Multiple
Continuous stay during each visit shall not exceed 180 days.
If the intension is to stay for more then 180 days, shall get registered with FRRO/FRO concerned within two weeks after the expiry of 180 days.
Thirty days (30 days) from the date of arrival into India.
Single
Organizers to upload all details & documentation on the MHA website (conference.mha.gov.in)
Sixty days (60 days) from the date of arrival into India.
Triple
Sixty days (60 days) from the date of arrival into India.
Triple
If the applicant is unable to complete his e-visa application form, he may save the application and may return to complete the application form by clicking the tab at the bottom of page:
After your eVisa applications is submitted, the same shall be scrutinized and if any Document/Image is not appropriate, you may be advised on your given e-mail to re-upload the same. To re-upload use the tab at the bottom of the page. Applicant should normally receive this mail within 24 hours.
The documents required for completing the eVisa application is indicated against each type of eVisa. Please keep all these documents ready at hand before beginning to fill your eVisa application. All documents including Business cards, Invitation letters etc. must be in English language, failing which the application would be liable for rejection. The entire process may take 10 to 15 minutes to complete the application and make the payment.
Applicants must be fill eVisa application himself/herself and give correct information in each column and take responsibility for the correctness of information provided.
SBIePay is the Payment Aggregator service of State Bank of India ? India?s Largest Bank and amongst top 50 Banks in the world, which provides bouquet of multiple payment options on a single page for the convenience of the customers.
SBIePay has facilitated the following channels on e-Visa platform:
SBIePay is certified with Payment Card Industry Data Security Standard (PCI DSS) ver 3.2, which is the latest version, and which further reinforces our promise of security and safety. The payment system fully supports 3DSecure - Verified by Visa and MasterCard Secure Code, wherever it is applicable. Further, SBIePay is secured using Secure Sockets Layer (SSL) encryption which ensures that payment information that travels over the Internet is always encrypted and cannot be viewed by unauthorised individuals.
Yes, SBIePay has enabled international card issued by MasterCard and VISA both with and without 3D Secure authentication.
The applicant enters necessary details on https://indianvisaonline.gov.in/, and clicks on 'Pay Now'. The applicant is redirected to SBIePay payment page and is presented with payment options of either entering Card details (Payment Gateway) or Paypal.Applicant enters his card details and clicks ?Proceed?. Now, either of the below mentioned 2 scenarios will occur:
If an applicant is presented with a 3D Secure page prompting to enter a password/OTP, this means the Card issuing Bank participates in 3D Secure transaction. If the applicant?s transaction is processed without directing to 3D secure page, he/she should contact the card issuing Bank for support.
In an ideal scenario, once the transaction is processed, the applicant shall be presented with a payment successful page along with a reference number.
In some rare scenarios it may happen where the application is not shown Payment successful page post completion of transaction, which may be due to a drop in connectivity leading to non-receipt of success response. If the applicant does not receive any success message even after card account has been charged, a refund shall be initiated after due reconciliation process to the applicants? card account.
In rare case of transaction status unknown to the applicant, which is when the applicant has not received success response due to time out or connectivity issue and the account has been debited, we advise the customer not to attempt another transaction immediately and rather provide their Order no. on the e-Visa site after 30 minutes to check the status of the transaction. If the transaction status is showing ?failed?, then customer may attempt another transaction. Also, the debited amount shall be refunded to the applicants? card account after reconciliation process within seven (7) days of transaction.
The banking charges for:
*The charges are inclusive of any applicable taxes.
The breakup of transaction charges will be displayed on the Payment page for applicants? knowledge and to maintain transparency.
At State Bank of India, we are committed to provide best customer services to our customers. Customers can email us at sbiepay[at]sbi[dot]co[dot]in for any queries related to their transaction. Alternatively, SBIePay provides 24*7*365 customer support to all the e-Visa applicants. Applicants can also call us on the below mentioned number(s):
Contact No: +91-22-2753-5773
An applicant can perform multiple times transactions for a single application ID, with a gap of minimum 25 minutes between each transaction. It is advisable that applicant may check the status of the transaction at e-Visa portal before attempting another transaction.
An applicant shall be charged for only once for any successful transaction against an application ID. Any further debits shall be refunded back to the customer after due reconciliation, within seven (7) days of transactions.
Axis Bank is an Internet Payment Gateway Solution allows you to make payments on a 24 X 7 basis from around the world. It accepts all Visa, MasterCard and Maestro cards.
Axis Bank Payment Gateway services facilitates online payments w.r.t. all Credit and Debit Cards issued by MasterCard and VISA.
Axis Bank Payment gateway services is compliant with Payment Card Industry Data Security Standard (PCI DSS) standards. All transactions initiated at Axis Bank Payment Gateway services come with 128 bit security and two factor authentication via MasterCard Secure Code and Verified-by-Visa authentication is enabled.
Axis Bank Payment gateway accepts all international card issued by MasterCard and VISA both with and without 3D secure authentication.
The applicant after filling details on https://indianvisaonline.gov.in/ clicks 'Pay Now'. The applicant is redirected to Axis Bank payment gateway page and is presented with payment options like MasterCard and VISA. Cardholder enters his card number, expiry date, Name and CVV value and clicks 'Pay Now'. Incase cardholder Bank is enabled for 3D secure, then a page will appear for the cardholder to entire either his/her OTP/3D secure password. Else transaction would be processed. After successful completion of transaction, the applicant is redirected on to the https://indianvisaonline.gov.in/ with a successful receipt of payment.
Incase Bank is participating for 3D Secure transaction during transaction a 3D secure page would appear and cardholders have to enter his/her password /OTP.
The applicant shall be presented with a payment successful page along with reference number. If the applicant does not receive any success message even after card account has been charged, a refund will have to be initiated after due reconciliation to the applicant's card account.
If a transaction has failed but the applicants card account is debited more than once, the amount will have to be refunded to the applicant's card account after reconciliation process within seven (7) days of transaction. In some cases, If the fund still lies with the card issuing Bank, kindly get in touch with your Bank for such case.
The banking charges are subject to maximum of 2.5% plus applicable taxes on the applicable e-Visa fees. These charges are charged to the applicant at the time of making online e visa fee payment.
Axis Bank provides technical support for all payment related transactions at ecom[at]axisbank[dot]com
Our endeavour is to provide you with a seamless experience on our platform. Please ensure following, before initiating the card payment.
Ans- The following are the eligibility conditions for availing e-Visa services-
i. Nationals of countries listed on the e-Visa website https://indianvisaonline.gov.in/evisa/ are eligible to apply for e-Visa Services.
ii. Foreigners whose sole objective for visiting India is
(a) Recreation and sightseeing
(b) Casual visit to meet friends and relatives
(c) Attending short term yoga programme or short term courses on local languages, music, dance, arts & crafts, cooking, medicine etc. which should not be a formal or structured course/programme
(courses not exceeding 6 months duration and not issuing a qualifying certificate/diploma etc. to the participants)
(d) Voluntary work of short duration (for a maximum period of one month, which do not involve any monetary payment or consideration of any kind in return)
(e) Medical treatment, including treatment under Indian systems of medicine
(f) As attendant to e-Medical visa holder
(g) Business purpose
(h) Attending a conference/ seminar/ workshop.
iii. Passport should have at least six months validity at the time of making application for grant of e-Visa and a re-entry permit, if that is required under the law of the country of nationality of the applicant.
The passport should have at least two blank pages for stamping by the Immigration Officer.
iv. The foreigner should have return ticket or onward journey ticket, with sufficient money to spend during his/her stay in India.
v. Foreigners of Pakistani origin or having Pakistani Passport are not eligible for e-Visa. Foreigners who are not Pakistani nationals, but whose parents or grandparents (either paternal or maternal) was born
in, or was permanently resident in Pakistan, are also not eligible for e-Visa. They may apply for regular Visa at Indian Mission.
vi. Not available to Diplomatic/Official Passport Holders or Laissez-passer/ international travel document holders.
vii. Not available to individuals endorsed on Parent's/Spouse's Passport i.e. each individual should have a separate passport.
Ans- For details regarding procedure for applying, please visit our website: https://indianvisaonline.gov.in/evisa/
Ans- No, https://indianvisaonline.gov.in/evisa/ is only the official website to apply for the e-Visa Services.
Note - Services of e-Visa are completely online and no facilitation is required by any intermediary / travel agents etc. It is advised not to believe or fall in trap of any such unscrupulous elements who claim
speedy/express grant of e-Visa and charge money for it.
Do not share your personal information with any unauthorized website as it may lead to leakage of your personal data. Only visit the official website https://indianvisaonline.gov.in/evisa/ for e-Visa
service.
For any clarification, you may write us on our email id ' indian-evisa[at]gov[dot]in ' or contact us on +91 11 24300666.
Ans- No, there is no fee other than the processing fee for e-Visa application and it is non-refundable. Please visit our website to know the fee applicable for your country as it is country-specific.
Ans- (i) For e-Tourist Visa (01 year / 05 years), e-Business Visa, e-Medical, e-Medical Attendant and e-Conference visa, applicants of the eligible countries/territories may apply online minimum 4 days in advance
of the date of arrival. Such application can be made 120 days in advance from proposed date of travel.
(ii) For e-Tourist Visa (30 days) , applicants of the eligible countries/territories may apply online minimum 4 days in advance of the date of arrival. Such application can be made 30 days in advance from
proposed date of travel.
Ans- Yes. Immediately after you submit your e-Visa application and make the payment, you will receive a confirmation of submission of your application on the email id provided by you while filling up your
application form.
Ans- Your e-Visa application may take 72 hours or more for processing. You will be intimated about your Visa status (Granted or Rejected) on your email id provided by you in the e-Visa application.
Ans- Yes, you may check the status of your e-Visa application by visiting our website: https://indianvisaonline.gov.in/evisa/ and clicking on 'Check your Visa Status' Tab provided on the website.
Ans- The validity of e-Visa would be according to the e-Visa service you have requested in the application form as -
For e-Tourist Visa (01 year / 05 years), the validity would be 365 days / 05 years from the date of grant of ETA with Multiple entries and Maximum stay in India during one Calender Year should not exceed 180 days.
For e-Tourist Visa (30 days), the validity would be 30 days from the date of your first arrival in India. Double entries will be granted within the e-Visa validity period stamped on your Passport. Your first
arrival must be between the date of issue and expiry of ETA.
For e-Business Visa, the validity would be 365 days from the date of grant of ETA with Multiple entries and continuous stay during each visit which shall not exceed 180 days and no registration would be
required if stay is for a period of less than 180 days. However, if the intention is to stay for more than 180 days, then the foreigner shall get himself/herself registered with the FRRO/FRO concerned
(https://indianfrro.gov.in) within two weeks after the expiry of 180 days of his/her arrival in India.
For e-Conference Visa, the validity would be 30 days from the date of arrival in India with Single entry.
For e-Medical Visa, the validity would be 60 days from the date of first arrival in India and triple entry will be allowed within the e-Visa validity period stamped on your Passport.
For e-Medical Attendant Visa, the validity would be 60 days from the date of first arrival in India and triple entry will be allowed within the e-Visa validity period stamped on your Passport.
Ans- No, e-Visa is non-extendable and non-convertible.
Ans- You may arrive at 30 designated Airports i.e. Ahmedabad, Amritsar, Bagdogra, Bengaluru, Bhubaneshwar, Calicut, Chennai, Chandigarh, Cochin, Coimbatore, Delhi, Gaya, Goa(Dabolim), Goa(Mopa) Guwahati, Hyderabad,
Jaipur,Kannur, Kolkata, Lucknow, Madurai, Mangalore, Mumbai, Nagpur, Port Blair, Pune, Tiruchirapalli, Trivandrum, Varanasi & Visakhapatnam, and 5 designated seaports (i.e. Cochin, Goa, Mangalore,
Chennai and Mumbai seaports). You may depart from any of the Indian Immigration Check Posts (ICPs).
Ans- Your e-Visa application may take upto 72 hours for processing. For more enquiries on your e-Visa application, you can contact us at +91 11 24300666 or e-mail at indian-evisa[at]gov[dot]in
The applicants are advised to beware of unscrupulous elements/ travel agents/ intermediaries in this regard. In cases where applicants have been asked for correct details or additional information
where application is incomplete, the same must be sent immediately. If such information is not provided within 72 hours, the application is liable to be rejected.
Ans- Yes, ensure that your child?s passport is valid at-least for next 06 (six) months from the date of arrival in India.
Ans- e-Visa processing fee once submitted is non-refundable as the fee is for processing of the application and is not dependent on either Grant or Rejection of Electronic Travel Authorization (ETA)
Ans- No. You have already paid the required processing fee online. The applicants are advised to beware of unscrupulous elements/ travel agents/ intermediaries demanding extra payment.
Ans- This pertains to customs department.
Ans- Make sure you delete the browser history and cookies before trying to make payment. Also try to change the browser if the problem persists.
In case you have already tried more than thrice, then you may have to re-submit the entire application form once again.
Payment Support helpline :-
Axis Bank Technical support. Email address: ecom[at]axisbank[dot]com
Contact No Toll free Numbers from:
USA : 18552055577 UK : 0808178 5040 Singapore : 8001206355 Australia : 1800153861 UAE : 8000 3570 3218 Saudi Arabia : 8008500000 Qatar : 00800 100348 Bahrain : 80011300
For rest of the countries: + 91-40-6717-4100
SBI ePay payment support provides technical support for all payment related transactions at +91-22-2753-5773 (24 x 7).
Ans- Please visit our website https://indianvisaonline.gov.in/evisa/ and click on 'Verify Payment/ Pay e-Visa fee'.
Ans - You have to upload the business card along with the details of Indian Firm/Company (which you intend to associate yourself with) for business activities.For Sports Related Activity under e-Business Visa, please refer Instructions for applicant page for the list of documents required.
Ans- Business card means 'a card provided to you by the company you are working for' OR you can also upload 'an invitation letter from the company in India including company's information, address and
phone number in India'.
Ans - A Copy of Letter from the Hospital concerned in India on its letterhead which includes the tentative date of admission/treatment in the hospital mentioning the name, nationality and Passport number of
the patient/ e-Medical Visa applicant.
Ans- For e-Conference Visa, following are the required documents:
(i) Invitation from organizer (mandatory)
(ii) Political clearance from Ministry of External Affairs, Govt of India (mandatory)
(iii) Event clearance from Ministry of Home Affairs, Govt of India (optional)
Ans- You may be allowed entry into India on the new passport even if ETA has been issued on the old passport with the condition that you must carry the new Passport and old passport on which ETA was
issued.
Ans- No, You can only enter through the designated airports/seaports which are listed on the e-Visa website.
Ans- You have to put the Previous visa details in the application form as it is mandatory. You can write NA or Not Available or Not Applicable or any other suitable phrase according to you in the application
form if you do not remember your earlier Visa number/details.
Ans- The Visa on Arrival facility is only for the nationals of Japan, South Korea and UAE (only for such UAE nationals who had earlier obtained e-Visa or regular/paper visa for India). For the nationals of all other
countries eligible for e-Visa, the e-visa application have to be filled online and the applicant must wait till the confirmation/Grant of ETA for travelling to India.
Ans- e-Visa processing fee once submitted is non-refundable as the fee is for processing of the application and is not dependent on either grant or Rejection of the Application.
Ans- Entry by cruise ship is allowed with the ETA through 5 designated seaports namely Mumbai, Chennai, Cochin, Goa and Mangalore seaports.
Ans- 'Visible identification mark' generally means moles, birthmarks, permanent scars etc. which are visible and can be shown if askd for by the Indian Immigration Authority.
Ans- All the foreigners arriving in India within 6 days of departure from any yellow fever endemic country are required to possess (in original) a valid yellow fever certificate of vaccination.
List of Yellow fever vaccination countries-
https://mohfw.gov.in/sites/default/files/Updated%20List%20of%20Yellow%20Fever%20Endemic%20Countries%20by%20WHO_0.pdf
Ans- The applicant must check all the details including Name, Nationality, Passport Number and Date of Birth, photograph/self image etc before final submission of e-Visa application. The applicant would be
responsible for any discrepancy irrespective of grant/rejection of e-Visa application. However, if any discrepancy found on ETA, e-Visa Support Centre may be contacted at indian-evisa[at]gov[dot]in or
+91 11 24300666 for assistance at least 24 hours before the journey date.
Ans- e-Visa is not allowed for employment. You may apply for a Regular Visa.
Ans- e-Visa is not allowed for NGO activities and journalism purposes. However, Voluntary work of short duration (for a maximum period of one month, which do not involve any monetary payment or
consideration of any kind in return) are allowed.
Ans- Only two e-Medical Attendant Visas will be granted against one e-Medical Visa (patient).
Persons holding eVisa will be allowed to enter into India only through the designated international airports (30) namely :
eVisa facility is also been provided for entry at 5 major Indian seaport for cruise tourists:
Technical information for e-visa: This site is best viewed in Mozilla Firefox,Google Chrome,Internet Explorer (Windows) version 9.0 and above.The applicant must also have Adobe Acrobat Reader version 7.0 or higher installed on your PC in order to download and print the completed application form. This website is compatible with Android and IOS devices.
